How To Resolve Incredimail not Showing Messages Inbox Issue

Incredimail is just like an email program that offers facility to experience new and unique way of emailing. It is embedded with advance multimedia features to modify emails according to personalized needs and experience. Get to know about advance features of Incredimail client that makes it perfect for creative and animation lover users.

• Email Notifiers: Even if you are not logged on to Incredimail client (but connected to internet), the Notifiers allotted will alert you with notification that new email has arrived in your own customized way.
• Letters: Incredimail also provides wide variety of letter background (available in Web gallery) that helps to express your inner feelings according to mood/occasion.
• 3D Effects: Users can set 3D effects on incoming, outgoing, deleted and other emailing functions. According to choice users can set 3D effects to appear when any function happens.
• Attachments: When any email is received with attachment users can set it with animated sound and preferred animated settings to get alerts.
• Ecards: Ecards short for emailing cards provides another way of send email in different style. Users can send Ecards directly in their inbox rather than a link that migrate them to different websites.
• Handwritten Signatures: Incredimail help users to add handwritten signatures to emails you send to other users.

Incredimail keeps the record of all emails and other components at following location in system:

Documents and Settings\username\Local Settings\Application

Data\IM\Identities. If overall facilities and functionality of Incredimail are observed, it offers great way to execute emailing in animated way. But like every shining thing has pitfalls, Incredimail also lacks behind in some aspects. Users observe different type of issues while working on Incredimail email client, one common issue user’s encounter is ‘Incredimail not showing messages Inbox’. In this upcoming segment we will discuss about reasons and solution to this issue to allow users execute smooth emailing.

Issue: When user receives any email, it does not load although it is notified in task bar but when click for viewing its contents it does not open. Suddenly all messages disappeared from Inbox. To resolve the issue some users switch from current identity to other identity but still after accessing current identity does not provide access to emails.

Reason For Incredimail Not Showing Inbox

Using Old Incredimail Version: Sometimes ‘Incredimail not showing inbox’ issue is observed when user is using older version of Incredimail email client. In such case it is recommended for users to uninstall older Incredimail version and install latest version to avail extended emailing benefits and eliminate compatibility issues.

Corruption: Another cause for such issue must be corruption in IMM folders due to which users cannot access any of the messages saved in inbox folder.

Anti-Virus Program: The above listed issue also encountered when users change their default anti-virus program with some different application which is not compatible with Incredimail application.

Get Rid Of ‘Inbox Data Get Disappeared’ Issue

In order to get around the issue you are required to follow below suggested methods:
Close Incredimail and browse to C:\Documents and Settings\\Local Settings\Application Data\IM\Identities\ location.

Copy the items of ‘Identities’ folder to desktop of computer.

Import Incredimail Messages And Folder

• Open Incredimail and navigate to ‘File’ menu, select ‘Import’ > Messages.
• From the ‘Import Messages’ dialogue box, select Incredimail and Next.
• Select ‘Select Folder’ option and navigate to ‘Identities’ folder newly created at desktop of computer to import old messages.

Import Contacts

• Open ‘Incredimail’ and go to ‘File’ menu.
• Scroll down to ‘Import’ option and click ‘Contacts’
• From ‘Import Contacts’ dialogue box select ‘Incredimail Address Book’ and Next to proceed.
• Click ‘Select Folder’ and browse to newly created ‘Identities’ folder saved at desktop of system to import old contacts.

If above suggested process does not fit to resolve incredimail not showing messages inbox issue then only solution left is third party tools. There are plenty of third party tools available in market that provides facility to extract data from corrupt Incredimail identity folder.
 IMM Viewer Tool is recommended tool in market that provide facility to read data from Incredimail and export recovered data in multiple file formats including Outlook PST, MSG, EML, PDF, HTML, CSV and TIFF. Without having Incredimail installed and configured in system the tool provides facility to extract data from IMM files and export in provided file formats faultlessly.