Fix Error “Sorry, we are unable to proceed with your request. Please try again”
Recently, an error has been encountered by multiple users of Yahoo email application, which restricts them to access their yahoo mails. The issue was seen when user tries to login to their yahoo account but is unable to do so, instead an error message is displayed “Sorry, we are unable to proceed with your request. Please try again”. In the article, we will be discussing the cause of the error, the way to make users access the Yahoo account or create backup to avoid loss of data.
Reason for the Error “Unable to Proceed with Your Request”
As Yahoo Mail is the widely used emailing application by several users across the globe, multiple users from different locations of the world faces the issue making them unable to proceed with their request to access their own accounts. Due to this issue, users who have been using Yahoo account for more than 10 years were on the verge of losing their data items stored in it. Reportedly, it was found that the error was mostly seen after Yahoo has been acquired by Verizon. The mission of Verizon is to move its business from analog to digital by purchasing Yahoo brand and its services.
Since the Yahoo Mail related services is now being handled by Verizon after it has been sold, it is quite possible that the mail server and the database has not been updated properly or transferred from Yahoo to Verizon. According to the queries, it was seen that error was found only in some locations in the world while other users from different location were able to access their Yahoo accounts. The occurrence of error “unable to proceed with your request” may be due to transfer of data in Yahoo server to Verizon are taking place location wise, which is why some user at different location can access their account and some cannot.
Queries of users related to the Issue
- “I am unable to access my Yahoo account and getting an error message ‘Sorry, we are unable to proceed with your request. Please try again’. I am worried what if I lose all the data in it. Suggest me a solution as soon as possible.”
- “I stay in UK and I cannot access my Yahoo account, which I have used only this morning for sending an email. However, a friend who is staying at Denmark is able to access his account. Please help.”
- “Can anyone tell me what is going wrong with the Yahoo server? I have been trying to access the account the Yahoo account since morning and its 8 pm here. Whenever I try to login, it is displaying the same error stated above.”
- “I have been using Yahoo account since 5 years and have never faced any login issue until today while trying to sign in into my account. Then, I made sure that all the cache/cookies are cleared. Still I cannot login. Really Disappointed!”
- “I am not sure why Yahoo is rejecting my login request to access my account. I am certain that there is no issue in password as I have recently updated it. It has been 20 hours since the Yahoo Server is down. Please do something.”
Consequences of the Issue
Yahoo Mail is not only preferred for personal usage but is also used for business purpose due to which it is being used by various employees in an organization. “Unable to proceed with your request” issue makes user unable to login Yahoo mail account may lead to major outage as it will hinder the growth and business continuity. It will create problems if the employees working in an organization needs to access the Yahoo mails containing project related information. Though Yahoo has been one of the top-most appreciated email platform, the error discussed above has made its users disappointed, leading to the threat of losing data in Yahoo server.
Perfect Solution for the Problem
After Yahoo Mail has been purchased by Verizon, users from multiple locations of the world flooded queries related to the same error “Sorry, we are unable to proceed with your request. Please try again” that make users unable to access Yahoo account. User tried to do everything possible such as clearing the cache/cookies, restarting the system, trying to get help from Yahoo, Re-entering the account credentials, etc. however they were unable to access their Yahoo profiles.
Well, one method that will allow users to access their account easily is with the help of Yahoo Backup Tool. This software will effortlessly make user login using Yahoo account details and will provide you the complete access to all emails, contacts, calendar, etc. It also has the provision to create backup of all these items in multiple file formats PST, EML, MSG or MBOX file formats, which can be stored locally. It will prevent the loss of data items user can have a peace of mind if their important data has been backed up at a safer location.
Conclusion
Since several queries has been posted by Yahoo users that restricts them to access their account and instead gets an error “Sorry, we are unable to proceed with your request. Please try again”. The article has been aimed to provide a way to help users of Yahoo account get access to their emails with the help of Yahoo backup Tool.